Tenancy information

Relevant letting fees and tenant protection information.

As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments

Before the tenancy starts (payable to Staves Estate Agents 'the Agent')
Holding Deposit: 1 week's rent (Please note we have the right to withhold this money should you fail your references or withdraw your application once the referencing process has begun.
Deposit: 5 weeks' rent

During the tenancy (payable to the Agent)
For English properties:

Payment of interest for the late payment of rent at a rate of 4% (such interest to be calculated upon a daily basis) until payment is made.

Loss of keys/security devices - Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Early termination of the tenancy (by the tenant) - In the event of this agreement being terminated before the end of the stated period by the tenant in any way, the tenant agrees to pay the full cost of re-letting the premises (i.e. Marketing fees) and any loss of rent incurred by the Landlord as a result of the Tenant's actions.

Change of Sharer (Tenant's Request) £150 (inc. VAT). To cover the costs associated with, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Landlord Reference Fee (at end of tenancy to a new agent) £25 (inc. VAT)

During the tenancy (payable to the provider) if permitted and applicable

Utilities - gas, electricity, water
Communications - telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier
Television licence
Council Tax

Other permitted payments.
Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection
Staves Estate Agents is a member of the UK Association of Letting Agents (ukala), which is a client money protection scheme, and also a member of The Property Ombudsman (tpo), which is a redress scheme. You can find out more details on the agent's website or by contacting the agent directly.
Please note that lettings agents are required by law to publish on their websites information for potential tenants about relevant fees, redress schemes and client money protection schemes (including the names of those schemes). Relevant fees must also be published on third party websites, such as Rightmove. For properties to rent in England, details of the agent's membership of any redress scheme and client money protection scheme must also be published with their fees on Rightmove. It is the agent's responsibility to ensure that all relevant information is provided to Rightmove and is up to date and accurate. If the relevant information does not appear here, the agent may have included it within the property description.